Recall Alert: Flapjackery Mince Pie Crumble Flapjacks Recalled Due to Undeclared Almonds
If you’ve recently purchased artisan treats for your Christmas pantry or as a gift, check your cupboards immediately. A serious health warning has been issued for a popular holiday product sold by the UK artisan brand Flapjackery.
The Flapjackery Mince Pie Crumble Flapjack recall is currently in effect due to the presence of undeclared almonds. For individuals with a tree nut allergy, consuming this product could be life-threatening.
This guide details the exact batch codes you need to look for, visual identifiers to spot the product in your home, and a step-by-step refund guide whether you bought your items in-store or online.
Is Your Flapjack Safe? How to Identify the Recalled Products
Not all Flapjackery products are affected—only specific batches of the Mince Pie Crumble flavour produced for the 2025 festive season. The recall applies to items purchased between 1 November 2025 and 19 November 2025.
Check your packaging for the following details. If your product matches these, do not eat it.
| Product Name | Pack Size | Best Before Date |
| Flapjackery Mince Pie Crumble Flapjack | 170g | March 2026 |
| Flapjackery Christmas Towers Box | 6 x 85g | March 2026 |
| Flapjackery Rudolph Box | 6 x 170g | March 2026 |
Visual Checks (What to Look For)
It can be easy to overlook a recall if you’ve already decanted your snacks or wrapped them as gifts. Here is how to spot them:
-
The Single Block: Look for a large, chunky 170g square. These are often sold in clear wrappers where you can visibly see the crumble topping.
-
The Gift Boxes: The “Christmas Towers” and “Rudolph” boxes are multi-packs. Even if the box itself doesn’t say “Almond” on the main label, the specific Mince Pie Crumble squares inside are the risk.
-
The Texture: This specific flapjack has a distinct crumble topping that differentiates it from the standard smooth or chocolate-covered varieties.
The Health Risk: Why “Undeclared Almonds” Are Dangerous
The Food Standards Agency (FSA) has issued this alert (Reference: FSA-AA-71-2025) because the packaging fails to mention almonds. This is not a quality issue; it is a safety critical issue.
Understanding the Allergy Risk
Tree nut allergies are among the most severe food allergies. According to the NHS and Anaphylaxis UK, symptoms of an almond reaction can occur within minutes and may include:
-
Swelling of the lips, mouth, or throat (Angioedema).
-
Difficulty breathing or wheezing.
-
An itchy, raised rash (hives).
-
Abdominal pain or nausea.
Safety Warning: If you or a family member experience difficulty breathing after eating this product, call 999 immediately.
The “Gluten-Free” Complication
Many loyal Flapjackery customers choose the brand specifically because they use gluten-free oats. This creates a dangerous “false sense of security.” If you are Coeliac or gluten-intolerant, you might be used to trusting this brand implicitly. However, Gluten-Free does not mean Nut-Free. This manufacturing error specifically compromises the safety for those with multiple allergies.
What To Do If You Have This Product (Your Action Plan)
If you have confirmed you possess one of the recalled items, your next steps depend on how you bought it.
If You Bought It In-Store (Falmouth, St Ives, Fowey, etc.)
-
Stop: Do not open or consume the product.
-
Return: Take the product back to any Flapjackery store.
-
Refund: You will receive a full refund.
If You Bought It Online (Nationwide)
Flapjackery ships nationwide, meaning these affected products could be in homes from Scotland to London. You do not need to post the sticky flapjack back to them.
-
Photograph: Take a clear photo of the product and the “Best Before” date (March 2026) as proof of possession.
-
Dispose: Throw the product away securely so no one else eats it.
-
Contact: Email Flapjackery customer services at enquiries@flapjackery.co.uk or call 01822 258008 to arrange your refund.
The “Gift-Giver’s Dilemma”: What If You Sent This as a Present?
This recall is particularly tricky because the “Christmas Towers” and “Rudolph” boxes are popular gifts. You might have sent a box directly to a friend’s house.
It feels awkward to tell someone a gift is “defective,” but their safety comes first. Use this script to send a quick, caring text without making it a big deal:
The Safe Script:
“Hey! I just saw a news alert about the Flapjackery box I sent you. Apparently, the Mince Pie flavour has been recalled because of undeclared nuts. I know you usually check labels, but I wanted to make sure you knew just in case! You can bin that specific one to be safe. Hope you enjoy the rest!”
Your Consumer Rights: Refunds & Recalls
When a food product is unsafe, UK law is very clear on your rights.
Do I Need a Receipt?
Technically, no. Under the Consumer Rights Act 2015, you are entitled to a refund for goods that are “unsafe.” While a receipt is the gold standard, for a widely publicised safety recall like this, the physical product itself (or a photo of the batch code) acts as proof of purchase.
Can I Get a Full Refund?
Yes. You are entitled to 100% of your money back. You do not have to accept a voucher or store credit if you prefer cash (or a card refund), as the product breached the contract of sale by not being as described (i.e., nut-free on the label).
(FAQs
Which Flapjackery products have been recalled?
Only three specific items are affected: the Mince Pie Crumble Flapjack (170g), the Christmas Towers Box, and the Rudolph Box. All other flavours are currently unaffected.
What are the symptoms of an almond allergy reaction?
Common symptoms include hives (nettle rash), swelling of the lips or throat, and difficulty breathing. If you suspect anaphylaxis, seek emergency medical help.
Can I get a refund if I don’t have the receipt?
Yes. For safety recalls, retailers generally accept the product itself as proof. If you bought it online, your order confirmation email is sufficient.
What is the “Best Before” date of the affected flapjacks?
The affected batches have a Best Before date of March 2026.
I ate the flapjack and feel fine—should I worry?
If you have eaten it and do not have a nut allergy, you are not at risk. However, you should not serve the remaining product to guests, as you cannot be certain of their allergy status.
How do I contact Flapjackery customer service?
You can reach them directly at 01822 258008 or via email at enquiries@flapjackery.co.uk.
Does the recall affect all Flapjackery flavours?
No, the FSA alert is specific to the Mince Pie Crumble variety due to the undeclared almonds in that specific recipe/batch.
Summary
-
Product: Flapjackery Mince Pie Crumble (and associated gift boxes).
-
Risk: Undeclared Almonds (Fatal for nut allergy sufferers).
-
Dates: Best Before March 2026.
-
Action: Do not eat. Return for a refund immediately.
Food safety during Christmas is paramount. Checking your labels today ensures a safe holiday for everyone. Share this alert with family members, especially those with nut allergies.
About the Author
